Billing Terms and Conditions

Welcome to the Billing Terms and Conditions page of Amazon Shoppers Kenya. These terms govern the billing and payment processes for purchases made on our website. By making a purchase, you agree to comply with these terms. Please read this notice carefully before proceeding with your order.

1. Payment Methods: Since we offer cash on delivery, we accept mobile money and cash once you receive your order. You can choose the payment option that is most convenient for you. All payments are processed securely to ensure the safety of your financial information.

2. Currency and Pricing: All prices displayed on Amazon Shoppers Kenya are in Kenyan Shilling (KSh) unless otherwise stated. Prices may be subject to change without prior notice, and any applicable taxes or fees will be clearly indicated at checkout.

3. Billing Information: You are responsible for providing accurate billing information, including your name, billing address, and payment details when purchasing. Failure to provide accurate information may result in delays or cancellation of your order.

4. Order Confirmation: Once your order is placed and payment is confirmed, you will receive an order confirmation email containing details of your purchase. Please review this confirmation carefully and contact us immediately if you notice any discrepancies.

5. Billing Disputes: If you believe there is an error or discrepancy in your billing statement, please contact our customer support team as soon as possible to resolve the issue. We will investigate the matter and work to rectify any errors promptly.

6. Payment Security: We take the security of your payment information seriously and utilize industry-standard encryption technology to protect your data during transmission. However, we cannot guarantee the security of information transmitted over the internet or stored on our servers.

7. Fraud Prevention: We reserve the right to refuse or cancel any order suspected of fraudulent activity or unauthorized payment. In such cases, we may contact you to verify your identity or request additional information to complete the transaction.

8. Refunds and Cancellations: Refunds and cancellations are subject to our Returns & Refunds policy. Please refer to that policy for detailed information on the conditions and procedures for requesting a refund or canceling an order.

9. Changes to Billing Terms: Amazon Shoppers Kenya reserves the right to modify or update these Billing Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page.

By making a purchase on Amazon Shoppers Kenya, you acknowledge that you have read, understood, and agreed to these Billing Terms and Conditions. If you have any questions or concerns, please contact our customer support team for assistance. Thank you for shopping with us!